In two separate conversations
this past week—
one during a podcast interview
and one during a client call with
the president of a financial advisory group—
I was asked what tools people need
now more than ever
to do their jobs well.
In both instances, I shared
a variety of strategies
and also talked about the importance of
empathy in communication.
You won’t be as effective
as you want to be
unless you have a sense
for what people are going through.
In this video clip
recorded during a virtual event,
I asked a few hundred executives
to share what they were hearing
from their team members.
It was helpful for them to share. . .
and it was essential for the people
they lead to feel understood.
If you want people to move forward
and Risk Forward,
you need to tune in first.
When was the last time
you asked those you
serve, sell to, or spend time with
how they were doing. . .
. . .and then truly listened?
Risk Forward & Rock On,