There’s a critical moment

in any conversation

which people so often blow

and when they do,

it reduces the connection

and erodes the trust.

For almost two decades,

I’ve been teaching listening skills

—in my workshops, online courses, and keynotes.

Whether or not you’re in sales,

this excerpt from a live keynote,

will hold value for you:

as a friend, parent, leader or professional.

It’ll give you a sneak peek

of what NOT to do.

Risk Forward and Listen On,

P.S. If you’re interested in this topic for yourself or your team, we have a full online course with a special module on listening skills. You can learn more about it here.