ACT: Advanced Communication Techniques™
LEARNING EXPERIENCES
The A.C.T. modules are high impact, high ROI, humor filled workshops that will dramatically improve the outcome of your team's communications. Designed for application in sales, service, consulting and advising, these "learning experiences" consistently receive the highest marks on evaluation forms from participants and attendees.
Each module brings extraordinary, positive improvement to internal company communications, to external communications with clients or prospects and to personal life as well.
All events are fully customized to meet your goals, vision and projected outcomes.
Note: These modules are part of a media project Victoria is currently producing.
For more information on purchasing the series for your team, please contact our office.
© USPTO/United States Patent & Trademark Office & MMX Victoria Labalme Communications, LLC. All Rights Reserved.
The Art of Listening™
- Stopping Time™: Becoming a Trusted Advisor & Safe Harbor for Clients & Team Members
- What made Johnny Carson Great; Listening Skills for Star Clients
- 3rd Level Listening™: Cementing the Bond with a Client, Prospect or Team Member
- Connecting with your Client: Applying The Prism Effect™ & Velcro Communication™
- The 3 Types of Listening: Interrupting, Pouncing, Absorbing
- The 3 Types of Characters and How to Connect with Each
- The Dynamics of Information Absorption and Retention 55/38/7
- Leveraging Communication Skills Through Body Language
- Emotional & Physical Awareness; Understanding What’s Not Being Said
- Dynamics of Space, Room & Office Set Up
- Developing a Powerful Through Line to Connect with Prospects
The Art of Consulting & Advising™
- Avoiding The Biggest Mistake Consultants, Advisors, Sales & Staff Make
- Recognizing The Dramatic Difference between Information & Experience
- Harnessing the Power of Interaction
- Harnessing the Power of the Visual - Photos, Drawings, Pictures, Graphs
- Harnessing the Power of Suspense & Surprise
- Maximizing the Client Experience by Establishing an Arc; The Three Act Structure
- Crafting The First & Final Moments
- Connecting with Characters; Reverse Consulting; Using their Terms
- Branded Space™; Thinking like a Director; Lighting & Staging your Meeting
- The Critical Elements of Room Set Up & Seating; Same Side of the Table Selling™
- Creating Unique “Souvenirs" for Clients, Prospects, Team Members
The Art of Speaking™
- What Multibillion Dollar TV Commercials Know & What Your Company Needs To Learn
- Why Movies & Plays Stay With Us & How Your Product, Service and Message Can Too
- Harnessing the Power of Images, Metaphors & Analogies to Communicate Your Value Proposition
- Harnessing the Power of Story to Tap Emotion and Make Your Message Stick
- Creating a Client & Customer “Commercial" for High-Impact Communication
- Landing Your Point; Changing the Look Behind the Other Person’s Eyes
- Velcro Speaking™; Using a Clients Terminology & Image Systems
- Branding with Your Passion; Authenticity, Ideas, and Standing out from Pack
- Establishing A Through Line™ to Deliver Your Message with Clarity & Impact
- Using The Power of “Know-Do-Feel" to Guarantee Your Meeting Produces Results
- Tapping into Your Unique Gifts & Talents to Bring “Color" and Brand Distinction to Your Work
The Art of Presenting™
- Structure: Creating a Slam-Dunk Presentation from Start to Finish
- PowerPoint: 10 Biggest Mistakes & How To Fix Them
- Designing Memorable Slides that Set you Apart from the Pack
- Storytelling: Delivering Memorable Stories that People Will Remember & Repeat
- Creating “Key" Phrases People will Remember & Repeat
- Connecting with Today’s YouTube-Entertainment Minded Culture
- Humor & Comedy: How to Make Humor Workl; How to Knock it out of the Park
- Delivering with Confidence, Authority & Ease
- 3-V Communication™ - Visceral, Visual, Verbal Communication for Maximum Impact
- Movement & Presence: Using the Platform for Maximum Impact; Gestures; Mime
- Speaking Extemporaneously; Effective Toasts, Honors, Awards & Introductions
- Preparing with Limited Time; What Not to Memorize; How to Rehearse
The Art of Teamwork™
- Capitalizing on the True Meaning of “Company"; Creating a Superb Ensemble “Cast"
- Harnessing the Power of Your Team’s Brand: The Prism Effect™
- Unleashing & Tapping into Individual Talents: Creative Development for Companies & Teams
- Wild Dreaming & Creativity; Passion & Performance; What Razzes Your Berry?
- Personal Responsibility on the Job; Accountability & Ownership; Stops & Starts
- Creating a Productive & Fun Place to Work: Small Changes, Big Results
- Dramas & Dilemmas; Tools for Conflict Resolution & Challenging Conversations
- Fast Dialogue: Creating Company Systems for Effective Communication
- Your Company’s Oscars: Recognizing Team Member Contributions, Strengths, & Assets
