ACT: ADVANCED COMMUNICATION TECHNIQUES™

* WORKSHOPS * WEBINARS * TELESEMINARS * ONLINE TRAINING *

The Prism Effect & The Art of Listening™

• The Top 5 Insights into Why People Don't Listen...and What to Do About It
• Statistics, Facts & The Hidden Truth about Information… and How much Your Clients “Get"
• 3V-i System: The 3 Categories of Listening & Why Understanding Them Means $Money$
• Visual Listening: Leveraging Knowledge By Understanding Body Language & “.5" behavior
• Verbal Listening: The 3 Types of Verbal Listening and What you Must do and Not do
• Visceral Listening: Creating a Listening Environment: 10 tips to setting up your Room & Office for Maximum Impact
• When you can’t say “Shut Up" - What to do when your Client or Colleague won’t Stop Talking
• Stopping Time™ - The 3 Critical Ways to Become The Trusted Advisor or Admin for the People you Serve

The Prism Effect & The Art of Consulting, Advising, Service & Sales™

• The #1 Mistake Sales, Consultants, Advisors & Staff Make
• 3 Critical Moments in the Communication “Arc" that your Team Can’t Afford to Blow
• The single most powerful tool to focus all your communication
• The KDF system to Guarantee your Meeting has Impact, Influence and Results… Every Time!
• Top 3 Tips to Tap into the Power of Interaction & The Power of the Visual to Make your Message Stick
• The 3 Secrets Multimillion Dollar TV Commercial Producers Know that You Need to Know Too
• How to Position Your Value So Your Client Needs to work with you. The Power of a “Story Commercial"
• How to Make Your Client or Team Member Feel You are “Speaking Their Language"
• Reverse Sales Tactics & Velcro Communication - Creating a Connection that is Unlike Any Other

The Prism Effect & The Art of Speaking™

• What Multibillion Dollar TV Commercials Know & What Your Company Needs To Learn
• Why Movies & Plays Stay With Us & How Your Product, Service and Message Can Too
• Harnessing the Power of Images, Metaphors & Analogies to Communicate Your Value Proposition
• Harnessing the Power of Story to Tap Emotion and Make Your Message Stick
• Creating a Client & Customer “Commercial" for High-Impact Communication
• Landing Your Point; Changing the Look Behind the Other Person’s Eyes
• Velcro Speaking™; Using a Clients Terminology & Image Systems
• Branding with Your Passion; Authenticity, Ideas, and Standing out from Pack
• Establishing A Through Line™ to Deliver Your Message with Clarity & Impact
• Using The Power of “Know-Do-Feel" to Guarantee Your Meeting Produces Results
• Tapping into Your Unique Gifts & Talents to Bring “Color" and Brand Distinction to Your Work

The Prism Effect & The Art of the Office: Creating an Amazing Client Experience™

• The D.E.S.I.G.N. System for creating an Amazing Client Experience…and Being the Office Clients Love to Visit
• Top Tips for Turning your Office Administrator from “Rejectionist" into “Receptionist"
• Thinking like a Director and a Producer: “Staging" your Meetings for Maximum Impact
• Branded Space™; 5 ways to Immediately Transform your Office for Under $150
• 5 Secrets to Creating Cool Souvenirs & Take Away Gifts Your Clients Will Love
• 3 Tips for Turning a Liability into an Asset
• The Power of Surprise; Delighting Your Customer and Making them Feel like a Star
• Creating a Star Experience for Staff: Making Your Office the One They Love

The Prism Effect & The Art of Presenting™

• Structure: Creating a Slam-Dunk Presentation from Start to Finish
• PowerPoint: 10 Biggest Mistakes & How To Fix Them
• Designing Memorable Slides that Set you Apart from the Pack
• Storytelling: Delivering Memorable Stories that People Will Remember & Repeat
• Creating “Key" Phrases People will Remember & Repeat
• Connecting with Today’s YouTube-Entertainment Minded Culture
• Humor & Comedy: How to Make Humor Workl; How to Knock it out of the Park
• Delivering with Confidence, Authority & Ease
• 3-V Communication™ - Visceral, Visual, Verbal Communication for Maximum Impact
• Movement & Presence: Using the Platform for Maximum Impact; Gestures; Mime
• Speaking Extemporaneously; Effective Toasts, Honors, Awards & Introductions
• Preparing with Limited Time; What Not to Memorize; How to Rehearse

The Prism Effect & The Art of Teamwork™

• Capitalizing on the True Meaning of “Company"; Creating a Superb Ensemble “Cast"
• Harnessing the Power of Your Team’s Brand: The Prism Effect™
• Unleashing & Tapping into Individual Talents: Creative Development for Companies & Teams
• Wild Dreaming & Creativity; Passion & Performance; What Razzes Your Berry?
• Personal Responsibility on the Job; Accountability & Ownership; Stops & Starts
• Creating a Productive & Fun Place to Work: Small Changes, Big Results
• Dramas & Dilemmas; Tools for Conflict Resolution & Challenging Conversations
• Fast Dialogue: Creating Company Systems for Effective Communication
• Your Company’s Oscars: Recognizing Team Member Contributions, Strengths, & Assets